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Robo debt and digital government: failure demands a broader redesign

Robo debt and digital government: failure demands a broader redesign

by Lesley Seebeck | Jul 13, 2023 | Policy, Uncategorized

In the preface to the Report of the Royal Commission into the Robo debt Scheme, Commissioner Holmes reflects how she was startled at the ‘myriad’ of ways the scheme failed the public interest.  A fundamental failure was institutional—the Australian Public Service...

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